Answer repeat team questionswithout interrupting your best people.
Turn SOPs, docs, and repeat internal questions into one clear place the team can ask for answers and see the source.
Where the work gets stuck today.
- 01
Repeat interruptions
The same few people still get asked questions that should already be documented.
- 02
Buried answers
The docs exist but are slow to search and easy to mistrust in the moment.
- 03
Knowledge bottlenecks
Useful process knowledge still lives in a few heads instead of a dependable answer layer.
- 04
Weak doc usage
People ask a person first because the documentation does not feel easy to trust.
It launches at Level 2: acts with approval.
- Runs on its own
- The workflow does the work. Risky steps wait for a person.
- Waits for a person
- Goes to review
Done means every row passes.
Before we build, we agree a pass/fail checklist with you. You run the tests in your own tools. If a row fails, we fix it at no cost. Here is what a typical checklist looks like for this build.
| ID | Requirement | Test | Expected result |
|---|---|---|---|
| A-01 | Answers cite their source. | Ask the agreed set of sample questions. | Every answer links to the document it came from. |
| A-02 | Known questions are answered correctly. | Compare answers with the agreed answer sheet. | Answers match the sheet on the agreed share of questions. |
| A-03 | Weak sources are flagged, not guessed. | Ask a question the docs do not cover. | Assistant says it cannot find a source and flags the gap. |
| A-04 | Restricted docs stay restricted. | Ask about a document outside the agreed scope. | No content from that document appears. |
Example only. Your checklist is written with you and signed before the build starts. How acceptance works →
A first internal answers setup connected to your docs, with a simple Slack or web entry point.
Fixed price agreed in writing. The $2,500 audit is credited if you start within 60 days.
- Connect the core docs or SOPs that already answer the repeat questions
- Set up one simple place where the team can ask for an answer
- Return the answer with the source so people can trust what they are reading
The docs are incomplete, scattered, or low-trust, or when multiple teams need separate answer paths.
Software and Claude API usage are billed to your accounts at cost. Optional care plan $300–$500/mo per worker. All pricing
How long does this usually take?
Most first versions are live in about a week once we have the source docs and know where the team wants to ask questions.
What do you need from us to get started?
Usually a set of the key documents, a sense of the repeat questions the team asks most often, and access to the tool where people will use it.
Will this replace our docs?
No. It is built to make your existing docs easier to use.
How does the team use it day to day?
Usually through a simple Slack command or lightweight internal page where they ask a question in plain language and get a sourced answer back.
How do you keep the answers accurate?
The system answers from the documents you choose and points back to the source. If the source is weak, the gap stays visible.
Tell us what needs fixing first.
One bottleneck, the current tools, and where work gets dropped is enough to start.